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Delta Hotels and Resorts
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Privacy Policy

Privacy Policy

Privacy Policy

Disclaimer of Warranties

Delta Hotels has compiled the information on this Website for the use of guests, prospective guests and travel professionals. The information, material and software algorithms contained in this Website or which may be downloaded from this Website, including text, graphics and hyperlinks, are provided 'as is' and 'as available'.

The information and material contained in this Website are believed to be accurate and complete at the time of their posting. Although Delta Hotels attempts to ensure that all information and material remain current and accurate, they are subject to change without notice and Delta Hotels does not warrant their accuracy, completeness and currency at all times.

In addition, Delta Hotels does not warrant the accuracy, adequacy or completeness of software algorithms and expressly disclaims liability for errors or omissions in any software algorithms.

No warranty of any kind, implied, express or statutory, including but not limited to warranties as to non-infringement of intellectual property rights or third party rights, title, latent defects, uninterrupted service, merchantability, fitness for a particular purpose and freedom from computer viruses, is given in conjunction with the information, materials and software algorithms.

Exclusion of Liability

In no event will Delta Hotels be liable for any damages, including without limitation, direct or indirect, special, incidental, moral or consequential damages, loss of profits, opportunities or information or for expenses arising in connection with this Website, any software algorithms available on this Website, nor with any hyperlinked website or for the use of or the inability to use such material, software algorithms or hyperlinked website by interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Delta Hotels is advised of the possibility of such damages, losses or expenses. Software algorithms made available and hyperlinks to other Internet resources are at your own risk. The content, accuracy, opinions expressed, and other links provided by these software algorithms and resources are not investigated, verified, monitored, or endorsed by Delta Hotels.

Links to Third Party Websites

Delta Hotels does not control any third party website and is therefore not responsible for the content of any linked website or any link contained in a linked website. Delta Hotels provides such links only as a convenience to you and the inclusion of any link does not imply endorsement, investigation or verification by Delta Hotels of the linked website or any information contained in it.

No Unlawful or Prohibited Use

As a condition of your use of this Website, you warrant to Delta Hotels that you will not use this Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. Although Delta Hotels may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on this Website, Delta Hotels is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on the Website. You are prohibited from posting or transmitting any unlawful, threatening, libellous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Delta Hotels will fully cooperate with any law enforcement authorities or court order requesting or directing Delta Hotels to disclose the identity of anyone posting any such information or materials.

Confidentiality and Privacy

At Delta Hotels, protecting your privacy is very important to us. Our goal is to treat the Personal Information you furnish us with the utmost respect in accordance with this Privacy Policy. We need the following information in order to process your requests or to enter you in any promotional contests: your name, e-mail address and mailing address. If you are making a reservation, we also require your credit card number and its expiry date. Please read on for details about our practices for handling your Personal Information.

What Information Do We Collect

There are times when we may ask you for or you may choose to provide information about yourself and your business to assist us in meeting your various needs ("Personal Information"). For example, we may ask you for information about your personal preferences, which helps us develop a Guest Preference Profile that enables us to serve you better. We may also collect other Personal Information such as information collected when you make a reservation for, or register or use the facilities of, or stay at one of our hotels or resorts. At times, we conduct surveys to better understand the needs of our customers. We may also collect Personal Information from entries made to sweepstakes or contests and from visitors to our Website located at

The information we collect at our Website is described on the Website. When we request Personal Information you will be given the choice to opt out of providing such information.

Please contact us at 1-800-268-1133, by email at, or write: Privacy Officer, Delta Hotels, 77 King Street West, Suite 2300, Toronto, Ontario, Canada, M5K 1G8, or advise the Front Desk at any one of our hotels or resorts if you do not wish to share this type of information.

How We Use Your Personal Information

Your Personal Information may be used for the purpose of providing you with services at our hotels and resorts, servicing your requests, improving our services, developing and informing you of additional services provided by Delta Hotels, or by any direct or indirect affiliate or our business partners that may be of interest, or answering questions you may have. For example, such information may be used to inform you about programs related to hotels, car rentals, airlines, consumer products or other offerings.

Except as described in this statement, we will not disclose your personal information outside of Delta Hotels Ltd. and its controlled subsidiaries and affiliates without your consent. Some Delta Hotels Ltd. sites allow you to choose to share your personal information with select Delta Hotels Ltd. partners so that they can contact you about their products, services or offers. Other sites, do not share your contact information with third parties for marketing purposes, but instead may give you a choice as to whether you wish to receive communications from Delta Hotels Ltd. on behalf of external business partners about a partner's particular offering (without transferring your personal information to the third party). Some Delta Hotels Ltd. services may be co-branded and offered in conjunction with another company. If you register for or use such services, both Delta Hotels Ltd. and the other company may receive information collected in conjunction with the co-branded services.

We may also aggregate statistics that we gather about our customers and provide these statistics to third parties. However, when we do, these statistics will not include Personal Information that identifies individuals. All reasonable measures have also been taken so that the information you provide to us will not be used by our affiliates or third parties for purposes other than those indicated in this Privacy Policy.

We may also use, disclose and communicate your Personal Information if required to do so by law, including by an order of any court.

In the event that we disclose your Personal Information to an affiliate or third party, and if you give your consent to such person to collect, use, disclose or communicate such information for new or different purposes than those set out in this Privacy Policy, then you agree that, to the extent permitted by law, such person may collect, use, disclose and communicate such information for those purposes as well as for those set out herein.

What If We Change Our Privacy Policy?

Delta Hotels reserves the right to modify or supplement this Privacy Policy statement at any time. If we make any material change to this Privacy Policy, we will notify you of the changes through this Website. However, we will seek your consent if we want to use your Personal Information for purposes other than those you have agreed to previously.


By applying for a position at Delta Hotels and any of it's hotels and resorts via "Careers section" you will be adding your resume to our People Resources database. We limit the access to of our searchable resume database (or copies thereof) only to Delta hotels and resorts and it's recruiters, hiring managers, and human resources professionals. Delta Hotels has implemented reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. You may remove your resume from our database at any time by contacting


Delta Hotels uses cookies to enable enhanced personalization. "Cookies" are strings of text that a website transmits to a user's computer. The cookie(s) passed to you are anonymous. They do not reveal your personal identity, they will not follow you throughout your travels on the web, nor can they capture private data. Rather, cookies are used to establish a user session and to allow our server to correctly provide users with the appropriate frames and content. We track the usage of our Website in order to modify it according to our visitors' needs. Please understand that any data captured from this system is for internal use only and is not shared with anyone else unless explicitly stated at the time of capture. If you do not wish to receive these cookies, you may set your browser to reject the cookies (consult the instructions for your particular browser on how to do this), although doing so may affect your ability to perform certain transactions on this Website.

Security is provided concerning your credit card information, name, address, e-mail and any other Personal Information you may provide within portions of our Website. Our Website utilizes 40-bit encryption based on a Class 3 Digital Certificate issued by Verisign Inc. This allows for utilization of Secure Sockets Layer, which is a method for encrypting data. This protects confidential information - such as credit card numbers, online forms, and financial data - from interception and hacking.

Miscellaneous Terms

By accessing this Website, you have directed your system to a server located in the province of Ontario, Canada. Any disputes arising out of your use of this Website shall be governed exclusively by the laws of the province of Ontario and the applicable laws of Canada. We reserve the right to change these terms and conditions at any time without notice by posting a new or revised set on this Website. If you choose to personalize this Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Delta Hotels reserves the right to refuse service, terminate accounts, or remove or edit content at its sole discretion.