At our Banff resort, guests are invited to relax or work up a sweat in the hotel’s on-site Fitness Centre. It is located one floor below the main lobby and is fully equipped with cardiovascular equipment.
Need a slower pace? Head to the Grotto Spa mineral pool and soak away the day, take a dip in the whirlpool or enjoy a few quiet moments in the sauna.
The Concierge Desk at our Banff resort can assist you with tickets to local events, seasonal information and car rentals. It is located in the main lobby and is available for inquiries between 7am and 11pm.
Need to stay connected? Our Banff resort offers a 24-hour Business Centre that includes:
For same-day return, submit items to the Front Desk before 8:00 AM.
Items submitted after 8:00 AM will be returned the next day at 6:00 PM.
Unfortunately, the hotel does not allow pets. The concierge can, however, assist you with finding a local kennel for your pet.