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Delta Hotels

About Delta

Accessibility for Ontarians with Disabilities Act

Delta Hotels and Resorts, Canada’s premier hotel brand is committed to serving all our guests in the same manner, consistent with the principles of independence, dignity, integration and equal opportunity.

Accessible Customer Service Policy


Our Accessible Customer Service Policy is available on this site and is in place at our Ontario Hotels in conjunction with the Accessibility for Ontarians with Disabilities Act. Throughout 2012, we will deploy the Policy in all Delta Hotels from coast to coast.

Our Policy outlines our commitment to guest service in the following areas:

  • Providing goods and services
  • Communication
  • Assistive Devices
  • Service Animals
  • Support Persons
  • Notice of Temporary Disruption
  • Training
  • Guest Feedback

Please contact us at to share any questions or feedback. Or call us at 1-800-263-8255.